Unsupported Devices Target

Due to a restriction, not all cell phone models have the ability to open a link when we send a SAP campaign (such as iPhones, for example). In this way, a feature was created in campaign creation in which it is possible to send a specific text to these users and, when they click OK in the SAP popup, will receive an SMS that may contain an access link.

Once the target unsupported devices option is selected, two new fields will open.

The first field is to define which SAP text will be sent to devices that don't have open URL supported.

Once those users who do not have open URL supported on their devices click OK on the popup, they will receive an SMS with the second text, in which a URL can be included.

With this feature you allow more users to be impacted by your SIM App Push campaign!

It is important to note that the analytics for this submission are normally counted on the campaign analytics page.